Operators

I added a new device to my Alere RALS system. Can I add certifications for a group of operators rather than one by one? 

  • Yes, highlight the group of operators and right click to add certifications.

Why do I have an uncertified operator showing up in Flagged Page; how can they get in the meter since I am locking out operators at the device? 

  • They performed the test before their certification had expired BUT downloaded the meter after their certification had expired.

How can I add an assigned location to a group of operators? 

  • On the Operators, highlight the group of operators and right click to add the assigned locations.

I am trying to Add a new Operator, and on the Add operator box the Operator ID is outlined in RED and I am getting the message “Please confirm your entered value(s)” What does this mean?

  • It means this ID number has been entered and exists in the database. This operator may be already listed in the Operators page or may be listed under the Restore button.