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RALS LiNK

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RALS LiNK SUPPORT

ONGOING SUPPORT

As part of our ongoing maintenance of RALS LiNK environments we are establishing a regular maintenance window to perform infrastructure tasks such as Microsoft patching. The maintenance window for RALS LiNK will take place on the third Wednesday of each month and may affect access to the portals. However they have been scheduled to have minimal, if not any, impact on customers. The maintenance schedule is as follows:

Day

Date

Time (EST)

Wednesday

December 14, 2022

 3:00 - 5:00AM

Wednesday

January 18, 2023

 3:00 - 5:00AM

Wednesday

February 15, 2023

 3:00 - 5:00AM

Wednesday

March 15, 2023

 3:00 - 5:00AM

Wednesday

April 19, 2023

 3:00 - 5:00AM

Wednesday

May 17, 2023

 3:00 - 5:00AM

Wednesday

June 21, 2023

 3:00 - 5:00AM

Wednesday

July 19, 2023

 3:00 - 5:00AM

Wednesday

August 23, 2023

 3:00 - 5:00AM

Wednesday

September 20, 2023

 3:00 - 5:00AM

Wednesday

October 18, 2023

 3:00 - 5:00AM

Wednesday

November 15, 2023

 3:00 - 5:00AM

Wednesday

December 20, 2023

 3:00 - 5:00AM

PHONE SUPPORT

For RALS LiNK, if you need immediate assistance during normal business hours, please call the support line shown below and your call will be answered by a member of our team.

You can also find information on the Support tab of your RALS LiNK system.

Should all of our team members be unavailable, you can leave a message and a team member will return your call as soon as possible.

TOLL-FREE SUPPORT LINE: 1.855.731.2288
 
PLEASE USE THIS FORM TO SEND US YOUR QUESTION

Contact Us

RALS LINK USER MANUAL

You can access a copy of the RALS LiNK User Manual here.

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