Customer Support

RALS system support teams are committed to providing you with answers to the questions you have when it comes to your system. We will work with you and assist with your needs including system troubleshooting, updating your system, generating reports, and much more.

RALS System Support

For specific information on, and to contact RALS system support, click here >

Upgrading Your RALS System

RALS systems are upgraded with new features, functionality and device interfaces throughout the year. To view all of our updgrades, visit our RALS Release Notes page. There is no cost to updating your RALS system.

Resources

In addition to our customer support team, RALS users have a variety of resources available that could answer your questions without contacting support. These resources include:

• RALS 101 Webinar
• Virtual RALS User Groups
• RALS system videos (current user interface)
• RALS FAQs

RALS LiNK Support

For specific information on, and to contact RALS LiNK support, click here >

In addition to our customer support team, RALS LiNK / One Abbott Solution users have resources available that could answer your questions without contacting support, including:

• RALS LiNK FAQs
• One Abbott Solution FAQs